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.لﺎﺜﳌا ﻞﻴﺒﺳ
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١٥٤
.ﺔﻣﻼﻌﻛ ﺔﺤﻔﺼﻟا ﻆﻔﳊ ،
ﺔﻣﻼﻋ ﺔﻓﺎﺿإ
.
١٥٦
ﺔﺤﻔﺼﻟا "
تﺎﻣﻼﻌﻟا
" ﺮﻈﻧا .
تﺎﻣﻼﻌﻟا
.ﻞﻳﺰﻨﺘﻠﻟ تﺎﻣﻼﻌﻟا ﺔﻤﺋﺎﻗ ضﺮﻌﻟ
ﻞﻳﺰﻨﺘﻟا تﻼﺻو
ﺔﻈﻔﶈا تارﺎﻴﺧ ،لﺎﺜﳌا ﻞﻴﺒﺳ ﻰﻠﻋ ،ىﺮﺧﻷا تارﺎﻴﳋا ﻦﻣ ﺔﻤﺋﺎﻗ ضﺮﻌﻟ
ىﺮﺧأ تارﺎﻴﺧ
.ﺔﻳﺎﻤﳊا تارﺎﻴﺧ ﺾﻌﺑو
.ﺎﻬﺜﻳﺪﲢو ﺔﻴﻟﺎﳊا ﺔﺤﻔﺼﻟا ﻞﻴﻤﲢ ةدﺎﻋﻹ ،
ﻞﻴﻤﲢ ةدﺎﻋإ
.
١٥٤
ﺔﺤﻔﺼﻟا "
تﺎﻣﺪﳋا ىﺪﺣﺈﺑ لﺎﺼﺗﻻا ﻊﻄﻗ
" ﺮﻈﻧا .
ءﺎﻬﻧإ
تﺎﻤﻠﻛ ﻰﻟإ جﺎﺘﲢ ﺔﻳﺮﺳ تﺎﻣﻮﻠﻌﻣ ماﺪﺨﺘﺳا ﺖﻟوﺎﺣ وأ ﺖﻣﺪﺨﺘﺳا اذإ
:ﺔﻈﺣﻼﻣ
لﺎﻤﻌﺘﺳا ﻞﻛ ﺪﻌﺑ ةﺮﻛاﺬﻟا هﺬﻫ ﻎﻳﺮﻔﺘﺑ ﻢﻘﻓ ،(ﻚﻨﺒﻟا ﻲﻓ ﻚﺑﺎﺴﺣ ﻞﺜﻣ) ﺮﺳ
.
١٥٨
ﺔﺤﻔﺼﻟا "
ﺔﺘﻗﺆﳌا ةﺮﻛاﺬﻟا
" ﺮﻈﻧا ،ﺔﺘﻗﺆﳌا ةﺮﻛاﺬﻟا ﻎﻳﺮﻔﺘﻟ
א
א
ءاﺮﺟإ ﻚﻨﻜﳝو .ﺢﻔﺼﺘﻟا ءﺎﻨﺛأ ﺎﻬﻴﻟإ لﻮﺻﻮﻟا ﻚﻨﻜﳝ ﻲﺘﻟا ﻒﺋﺎﻇﻮﻟا ﺢﻔﺼﺘﳌا ﻢﻋﺪﻳ
ﺎ ًﻀﻳأ ﻦﻜﳝ ﺎﻤﻛ ،ﻲﺗﻮﺻ لﺎﺼﺗا ءاﺮﺟإ ءﺎﻨﺛأ
DTMF
تﺎﻤﻐﻧ لﺎﺳرإو ﻲﺗﻮﺻ لﺎﺼﺗا
.تﺎﺤﻔﺼﻟا ىﺪﺣإ ﻦﻣ ﻒﺗﺎﻫ ﻢﻗرو ﻢﺳا ﻆﻔﺣ
א
א
ءﺎﻬﻧإ
لاﺆﺴﻟا رﻮﻬﻇ ﺪﻨﻋ .
ءﺎﻬﻧإ
دﺪﺣو